Just moved to family account from a stand alone account and now have duplicates on all my devices.

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bmcwatt
bmcwatt
Community Member
in Families

After moving from stand alone account to family account I have duplicate entries on all my devices and "All Entries" in the web view.
In the 1Password app on my PC it appears there are very similar entries in both the Private and 1Password vaults. Can I / should I delete one or the other and if so which one?

It is also confusing that in the app, column on the left it says "Our Family" and has no indication that it is my account (as the first member of the family - haven't added any others yet?

1Password Version: 8.5
Extension Version: Not Provided
OS Version: Windows 11
Referrer: forum-search:duplicate entries

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  • Jack.P_1P
    Jack.P_1P
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    Hey @bmcwatt:

    Thanks for asking, and I'd be happy to help you get sorted out. It sounds like you may still be logged into both an individual 1Password account, as well your new family account in the 1Password app, does that sound right?

    Additionally, 1Password family accounts now use the name "Our Family" by default, but you can change that here: https://start.1password.com/settings/account

    Let me know, and I can dig in further with you!

    Jack

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