Websites that don't work with 1P

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dcblack56
dcblack56
Community Member
edited March 2022 in 1Password in the Browser

I'm using Brave Version 1.36.122 Chromium: 99.0.4844.88 (Official Build) (arm64)

A number of websites don't seem to work with 1PW and it would be nice if there was a shortcut to report them in the 1PW extension popup options.


1Password Version: 8.7.0 aka 80700012, BETA
Extension Version: 2.3.2
OS Version: macOS 12.2.1

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  • dcblack56
    dcblack56
    Community Member
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    Notice the end where nothing is filled in even though 1PW offered and I selected an entry.

  • dcblack56
    dcblack56
    Community Member
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    Above uploaded is animated GIF of screen recording. Also viewable as mp4 here in my DropBox.

  • Joy_1P
    Joy_1P
    1Password Alumni
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    Hey @dcblack56! We don't yet have a way to report filling issues via the extension. However, I can leave feedback about that to our dev team on your behalf.

    In the meantime, if you run into any sort of trouble, you can reach out to us here (or via email at support@1Password.com). The details that you've shared so far have been great. However, I was unable to find the form from your recording at Paddle.com. Could you let me know the exact URL to the form you're having trouble with?

  • dcblack56
    dcblack56
    Community Member
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    Go to https://help.paddle.com/hc/en-us and attempt to sign-in. You will need to create an account I imagine. It's their helpdesk.

  • Joy_1P
    Joy_1P
    1Password Alumni
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    @dcblack56 Thanks for the link! I used a fake login to test the form. I was able to get my login to fill each time. I'm also using 1Password beta in Brave. Here is a video: https://cln.sh/HTYRMJ

    I'm wondering why we're seeing different behaviors. Can you manually re-create one of your logins and see if that login can fill? Here is how to manually create a login: https://support.1password.com/save-login-manually/

    Please let me know how that goes!

This discussion has been closed.