1passowrd 7.9.3 Does nothing on CVS website...

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lysander
lysander
Community Member
edited April 2022 in Mac

Using Open and Fill from the 1Password Safari extension 7.9.3 opens the login page https://cvs.com/account/login/ for CVS. However, it does nothing when the page loads. It makes no attempt to fill the fields.

Clicking in the Email address field results in no action or suggestions. The cursor just remains blinking.

Browser: Safari 15.4

1Password Version: 7.9.3
Extension Version: 7.9.3
OS Version: macOS 12.3.1

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  • Dave_1P
    Dave_1P
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    Hello @lysander! 👋

    I'm sorry to hear that you're having trouble using 1Password to open the CVS website and fill your login credentials in Safari. It sounds like the connection between 1Password and Safari isn't working correctly. Can you first make sure that the built-in 1Password extension for Safari is enabled:

    1. Open Safari.
    2. Click on Safari next to the  in the menu bar.
    3. Click on Preferences.
    4. Click on Extensions.
    5. Make sure that "1Password" is checked.

    Then I'd like you to try the following:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit 1Password Completely. Wait until the icon disappears.
    3. Double-click on 1Password 7 from your Mac's Application folder.
    4. Open your web browser.

    Let me know if that fixes the issue. I look forward to hearing from you. 🙂

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