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CAD vs USD

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emerson7
emerson7
Community Member
edited April 2022 in Memberships

As a Canadian, I thought my Fee would be in CAD?


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Referrer: forum-search:Canadian Dollar Fee

Comments

  • Hi @emerson7:

    Great question! Your billing currency would depend on which region you selected when you created your 1Password account with direct billing:

    • 1Password.com memberships are billed in USD
    • 1Password.ca memberships are billed in CAD
    • 1Password.eu memberships are billed in EUR

    Let me know if that makes sense, or if you'd like me to dig into it further with you.

    Jack

  • emerson7
    emerson7
    Community Member
    Options

    Thanks; makes sense but sure I would have picked Canada. Is there any way to check the region?

  • Ben
    Options

    Hey @emerson7,

    Our team can assist with that via email. If you are indeed on the "wrong" region, they can help get you migrated to the one you'd like to be on. I see you've already got a conversation started with them. To avoid duplicating efforts, and because we can't discuss the specific details of anyone's accounts here, I'm going to close this thread. We'll be back in touch via email ASAP. Thanks!

    Ben

    ref: LCF-77731-148

This discussion has been closed.