1Password will not launch (unresponsive) when using MacBook Pro 16in M1 in clamshell mode

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kilofox
kilofox
Community Member
edited April 2022 in Mac

If I open the laptop lid, 1Password works as it should. My display mode is set to mirror.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

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  • kilofox
    kilofox
    Community Member
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    Update.... Once I disabled Touch ID in 1Password, the app functioned normally in clamshell mode. I wish I didn't have to disable Touch ID in 1Password.... but this works for now.

  • ag_tommy
    ag_tommy
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    @kilofox

    Wired or wireless keyboard? If wireless, is it the new Touch ID keyboard? I am using that in clamshell as I type this. Thanks for any clarification you can provide.

  • kilofox
    kilofox
    Community Member
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    Wireless. I tried both types. With and without Touch ID. Neither worked.

    I disabled Touch ID in 1Pw. The app worked fine.

  • Dave_1P
    Dave_1P
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    @kilofox

    I'm sorry to hear that the 1Password for Mac app is unresponsive when your Macbook is in clamshell mode. I see that you've also sent in an email with more information and I recommend continuing the discussion over email. I'm closing this thread to prevent duplication of effort. 🙂

    ref: EBS-92829-738

This discussion has been closed.