Lost fingerprint unlock in firefox with latest update...?
hey
With the latest or one of the latest update I no longer have the option to unlock with touchID. This om M1 MacBook Pro 14".
Any solution for this?
1Password Version: 7.9.3
Extension Version: 2.3.2
OS Version: 12.3 beta
Comments
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Hey @NEO_.
Let's first make sure the integration feature is turned on. Here are the steps:
- Open your browser.
- Right-click on the 1Password extension icon in the browser toolbar.
- Select Settings.
- In the General section, make sure the Integrate with 1Password app is ON as shown below:
Then, let's try going through these steps in order to re-enable Touch ID and see if it will work with the browser:
- Restart your Mac, then open and unlock 1Password for Mac. Make sure the browser is not opened.
- Choose the Apple menu , select System Preferences, then click Touch ID.
- Turn off all of the features, then turn all of them back on again.
- Go back to 1Password and choose the 1Password menu from the top-left corner beside the logo, then select Preferences.
- Click the Security tab, then turn off "Allow Touch ID to unlock 1Password" and turn it back on again.
- Lock 1Password by right-clicking (two-finger click) the 1Password logo in the top-right corner of the menu bar, and then select Lock.
- Or using the Control-Option-Command-L keyboard shortcut to lock the 1Password app.
- Now open up the browser and try unlocking 1Password using Touch ID.
Let me know how it goes.
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The integrate option was on.
Seems like first step alone was good enough. Guess something with the 1pass update made it glitchy. Before restart I also had this big blue "command + dot" to open 1pass text in all password fields. Now it's back to the normal logo.
Cheers and thanks
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Cheers, Kevin. I had a similar issue and the steps you outlined above got me back up and running.
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