Unable to duplicate (make a copy of) an item on Mac beta version.
After I right-click and select "Duplicate..." a pop-up window comes up asking me where to save the duplicate to. I only have one Vault and that Vault name doesn't show up in the Mac pop-up. So I have to cancel.
I switched to the Windows version of 1Password and was able to make a "Duplicate" of an item on the Windows version.
Can't add a "Duplicate" on the Mac (beta) version, though.
1Password Version: Mac beta 8.7.0
Extension Version: Not Provided
OS Version: Mac 12.3
Comments
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Hey @Eye_like_1Password:
Thanks for reporting this! This is something I've just flagged, and I've added you as affected to our issue. Just to confirm, are you on the stable version of 1Password 8 on your Windows device? Let me know, as it'll help us narrow down the cause of this bug.
Jack
ref: dev/core/core#14006
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Jack,
On my Windows device I am on the PRODUCTION channel. This is what About window says on the Windows device:
1Password for Windows 8.6.1
80601001, on PRODUCTION channelThis is the Mac version (that I can't make a duplicate of an item):
1Password for Mac 8.7.0
80700012, on BETA channelThanks
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Hey @Eye_like_1Password:
Thanks for confirming. I've added the additional details to the issue tracking this, and hopefully we can have this smoothed out in the future.
Jack
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Same here. 1Password for Mac 8.7.0 - 80700049, on BETA channel
Same problem, try to duplicate and it asks for a vault with no choices, I only have 1 vault.
This is really basic stuff that should work. Because I only have Macs and the online doesn't allow for duplicating - it's making my workflow slow to a crawl, having to manually create items.
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Hi @netnothing:
Thanks for adding your thoughts, I completely understand how frustrating this is. I've added you as affected, and while I can't promise anything, I hope we can get this sorted sooner rather than later.
Jack
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Hi @netnothing / @Thomas_U / @Eye_like_1Password:
I'm just following up to let you all know that today's beta includes a fix for this issue. Thanks for your patience on this!
Jack
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@Jack.P_1P Thanks! Tested and it works. Thank you for the quick turnaround.
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Hi @netnothing, thank you for the confirmation! It's always gratifying when we're able to improve your experience. 🥳
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Hi @Jack.P_1P, I`m sorry to say that the problem persists here.
I PM you a diagnostic report.
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Just noticing that PMs are not possible here. Do you have an email-adress for me?
1Password for Mac 8.7.0
80700090, on BETA channel
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Attach the diagnostics to an email message addressed to
support+forum@1password.com.- Your forum username:
Thomas_U A link to this thread:
https://1password.community/discussion/comment/637257/#Comment_637257Please do not post your diagnostic report to the forum. This is for your privacy and security.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
0 - Your forum username:
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Got it. Thank you.
ref: RHF-14696-333
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Hi, I just tested it and it now works. Sorry for the late response, I was travelling and couldn't test it until I returned home. Appreciate you and your team getting this fixed in a timely fashion.
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Great to hear this news, @Eye_like_1Password. Thank you for letting us know!
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