Failed to get Integrations

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tsterk
tsterk
Community Member
edited May 2022 in Business and Teams

Hi.

We've moved recently from the legacy Azure AD integration to the new one. However since the migration I'm getting an error when I click the "Integrations" option in the Admin sidebar:

Failed to get integrations
Error: Could not find group ""
Session:
Time: 2022-04-29T09:03:01.568Z

What could be wrong here?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_max
    ag_max
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    Hi @tsterk,

    Just to check, are you able to reproduce this error each time you attempt to access the Integrations section on the 1Password.com web interface? If so, I think the next step will be to get this discussion moved to email, as we may need to collect a console log to find out more.

    Let me know and we'll work from there. 👍

  • tsterk
    tsterk
    Community Member
    Options

    Sorry for the slow response, I have been on holiday for a couple of days.

    To answer your question, yes, I can reproduce this every time. I also tried in different browsers (Firefox and Edge) and different locations/systems, all with the same result.

  • ag_max
    ag_max
    Options

    Hi @tsterk,

    No worries - let's get this discussion moved over to email so our team can help investigate. I've gone ahead and created a ticket in our email system. One of my colleagues will reply as soon as they're available.

This discussion has been closed.