Android Tablet Fails Authentication

Hinckleybob
Hinckleybob
Community Member

I carefully followed the instructions to install and set up 1Pass on an Android tablet. I verified the QR code on the emergency kit properly populated the authentication form. I copied and pasted the correct master password, but 3 times received "Invalid Login Information." I believe the same thing happened when I tried to set up my moto cellphone. I am quite certain all the fields were populated correctly, but no dice.

Model: MX2, Android v 10, Build q30_pjx_20210909 1Pass v7

Please help with troubleshooting steps.
Bob


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

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