v7.9.5 Update broke Safari Extension

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optimum
optimum
Community Member
in 1Password in the Browser

Upgraded to v7.9.5 and 1Password Safari extension button and pop-ups during login suddenly disappeared. Checked Preferences and see that the extension is v7.9.4 and checked. How to resolve?

1Password Version: 7.9.5
Extension Version: 7.9.4
OS Version: 10.14.6

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  • ag_tommy
    ag_tommy
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    @optimum

    Here's how to quit 1Password completely using our helper in the menu bar. These steps should get you going.

    1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select quit 1Password completely.
    2. Quit your browser.
    3. Wait a few seconds and then open 1Password from the Dock or the Applications folder and unlock
    4. Open your browser.
  • optimum
    optimum
    Community Member
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    Thank you @ag_tommy. I just quit and restarted my browser and that seems to have solved the issue.

    One issue about your solution is what if you've selected in Preferences to not show the menu bar icon, then what?

  • ag_tommy
    ag_tommy
    Options

    @optimum

    Other options. are plentiful. 😊

    From the menu bar.

    Or by using the shortcuts while viewing the main window.

    command + option + control + Q

  • optimum
    optimum
    Community Member
    Options

    Very interesting. Never noticed that as an option before, probably because I almost never quit 1P! Thank you!

  • ag_tommy
    ag_tommy
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    You're most welcome. If you have other questions feel free to send them over.

  • optimum
    optimum
    Community Member
    Options

    👍🏻

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