1password always locked

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jfi
jfi
Community Member
in 1Password in the Browser

Hi, since a couple of days, 1password is always locked on edge or chrome (windows 11) . I have a message "Press the 1password icon in your brothers tool bar to unlock". I enter my password in the 1password app and i have access to all my entries, but I am still locked and can not fill automatically my password or user name. No problem on my android phone. Thank you

1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: windows 11
Referrer: forum-search:locked

Comments

  • Jack.P_1P
    Jack.P_1P
    Options

    Hi @jfi:

    Thanks for asking about this! We recently experienced an issue with our code signing certificate that would have caused trouble with integrating with 1Password in your browser. If you check for updates and ensure you're on version 8.7.2-2, does that improve your state of play? Let me know!

    Jack

  • jfi
    jfi
    Community Member
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    Hi,
    I updated to the version 8.7.2 and it works, thank you
    jacques

  • paul.m_1p
    paul.m_1p
    1Password Alumni
    Options

    Hi @jfi - Thanks for following up with us. I'm glad to hear things are back on track. Take care! 🙂

This discussion has been closed.