My credit card info won't fill into a form since the upgrade.

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Ddiamond
Ddiamond
Community Member
edited June 2022 in 1Password in the Browser

There isn't any 'autofill' button when I want to use my credit card info anymore, since the latest upgrade. I am on a mac...most recent OS (12.4), using Chrome 102.0.5005.61 (most recent) and 1Password 8.7.0


1Password Version: 8.7.0
Extension Version: 4.7.5.90 (Chrome)
OS Version: 12.4
Referrer: forum-search:my Visa won't fill automatically

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  • Joy_1P
    Joy_1P
    1Password Alumni
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    Hi @Ddiamond! If you're using 1Password 8, you'll want to move off from the classic extension (version 4.7.5.90) and install our new extension. 1Password 8 does not support the classic extension.

    To remove the classic extension and install our new extension:

    1. Copy and paste chrome://extensions to your Chrome browser and click Enter.
    2. Look for 1Password extension (desktop app required) and click to Remove it.
    3. Make sure that you have the new extension installed: 1Password - Password Manager
    4. Make sure that the new extension is pinned to Chrome's toolbar: https://support.1password.com/missing-browser-button/#chrome

    I do want to note that the new extension is different from the classic extension in several distinct ways. For example, the new extension saves and fills via an inline menu which pops up below the username and password fields on a site. I would recommend reaching our guide on how to get started with the new extension here: https://support.1password.com/getting-started-browser/

    Let us know if you have any other questions!

  • Ddiamond
    Ddiamond
    Community Member
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    Thanks...I had already done this on my own and fixed it ;)

  • @Ddiamond Thanks for letting us know the good news.

    Let us know if you have any other questions.

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