3 years later, 1PW still doesn't recognize separate fields for street and house number

It's been a while since I've posted this issue which has not been resolved since. I do notice it less regularly, but still on a weekly basis. That's why I checked out my old post, saw jd_lewin asking for examples and collected some that may help the devs figure it out.

1PW doesn't fill out Hausnummer (house number) correctly in these forms:
https://alte-leipziger.de/kontakt/kontaktformular
https://kundenservice.lidl.de/SelfServiceDE/s/contactsupport

Same here, also 1PW doesn't fill out Ort / Stadt (town/city), just the PLZ (zip code):
https://deutsche-rentenversicherung.de/DRV/DE/Beratung-und-Kontakt/Kontakt/Kontaktformular/kontaktformular_node.html
https://online.ruv.de/makler/kontakt/kontaktformular
https://buderus.de/de/kontaktformular

Fingers crossed! Have a good one and stay healthy :)


1Password Version: Not Provided
Extension Version: 2.2.1
OS Version: Windows 11 21H2

Comments

  • RickiKing
    RickiKing
    Community Member

    @1PW
    Is anyone at 1PW working to solve this issue? I also face this issue and it is quite disturbing.

  • Laura_1P
    edited June 2022

    Hi @dulfrg (and @RickiKing!)

    This is definitely an ongoing issue we're working on fixing, and I apologize for the frustration and the wait for a resolution. This post had been added to the issue list and we're definitely advocating for this to be updated so 1Password will be more usable for everyone. 🙂

    ref: dev/core/core#11767

  • dulfrg
    dulfrg
    Community Member

    Thanks for the update, fingers crossed :)

  • On behalf of Laura, you're very welcome. Feel free to get in touch if there's anything else we can help you with.

    Jack

  • mik12345
    mik12345
    Community Member

    The house number is a mandatory field for german addresses, so it's really important for auto fill. And every webformular in Germany uses a seperate field

  • RickiKing
    RickiKing
    Community Member

    well, the german customers seem not to be of interest to 1Password and are therefore not taken seriously. Nice words from the community team are just not enough.
    Thank you for nothing.

  • dulfrg
    dulfrg
    Community Member

    I'll side with RickiKing on this one. It's been almost four years now and it seems like this issue – that shouldn't take this long to fix – has been forgotten by the 1PW team. It's a shame. I've provided various examples, I've been in contact with multiple team members, but no one seems to give a f*ck.
    I expect more from you folks.

This discussion has been closed.