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USPS "invalid format for password"

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crkinard
crkinard
Community Member
edited June 2022 in Memberships

This happens on both my iPhone and in windows.

When trying to sign into USPS I get the error "invalid format for password". Allowing 1password to auto fill or copy and pasting from 1passwortd produce the same result.

1Password Version: 8.7.3
Extension Version: Not Provided
OS Version: Windows 11/iOS 16
Browser:_ Edge/Safari

Comments

  • ag_mike_d
    ag_mike_d
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    Hello @crkincard, thanks for your message.

    It sounds like the "invalid format for password" error is coming from the USPS website itself and it's not recognizing the format for some reason. Instead of auto-filling or copy/pasting, does manually typing the username and password saved in 1Password, result in the same error from the USPS website?

    If this works, can you try manually creating a new test item in one of the 1Password apps for the USPS site using those same credentials. Then, from the 1Password in the browser, can you search for that newly created item and try to "Open & Fill" and does you see better results? Thanks!

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