Safari Browser Extension update broke 1Password now it won't launch

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BrianAMartin221
BrianAMartin221
Community Member
edited June 2022 in Mac

After the most recent 1Password for Safari browser extension updated my entire 1password will not launch. "1Password isn't able to start
because of a problem. Contact
support@1password.com for
help." is the message I get.

I cannot use my computer as even if I force quit 1Password since the helper is still running it tries to relaunch the app and I get the same message making my machine unusable.

I was able to boot into safe mode & uninstall both 1password & 1Password for Safari.

I am running
macOS 12.4

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • Dave_1P
    Dave_1P
    Options

    Hello @BrianAMartin221! 👋

    I'm sorry to hear that 1Password is displaying an error message when you open the app. I see that you've sent in an email as well and I've sent you a response there. I suggest that we continue the conversation over email and I'm closing this thread to prevent duplication of effort. 🙂

    ref: LHJ-82776-262

This discussion has been closed.