Can't find link to invite people to upgrade to Family account
Same issue and same screenshot as the thread that was closed on June 5 titled "Do not see "Invite People" option in sidebar to upgrade to 1Password Families." I emailed support but the response was to do it through a browser. Appreciate any help.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Referrer: forum-search:Can't find link to invite people to upgrade to Family account
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Got emails back from support with more clarity. Thanks.
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Hi,
I have the same issue, I can't find the "invite people" button even if I'm logged in with the browser. Can you please provide the answer you got via email?0 -
Hi,
I have this exact problem too! I want to buy the 1Password Families version, and there's no "invite people" option visible! I'm using Microsoft Edge Version 103.0.1264.37 (Official build) (64-bit).
1Password Version: 7.9.830
Extension Version: 2.3.5
OS Version: Windows 10 Pro 19044.17660 -
@Dave_1P or @joshua_1p,
I want to buy 1Password Families for my wife to use. Please tell me how. Thanks in advance!
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Thank you for writing in. Are you using a 1Password individual account at the moment? If you are then you'll first need to upgrade to a 1Password Families membership using 1Password.com (in the browser, not the app): Change your 1Password account type
Once you've upgraded to 1Password Families you can then invite your wife: Add and remove family members
Let me know if you run into any issues. 😊
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I initially purchased my 1Password individual account/subscription for my iPhone. I tried my phone to upgrade to 1Password Families, but when I tapped "See All Plans," it only displayed monthly and annual subscriptions as available; no 1Password Families plan option is visible. I'll try to upgrade to 1Password Families via Apple iTunes.
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I found that if my subscription was being paid for through Apple then I couldn’t upgrade. Had to work with a 1password support analyst to get through the steps. I’ve also since forgotten what they were, so my advice is create a ticket and go that route. It wasn’t difficult.
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@Jaym
Thanks. I’ll likely go that route too. Take care.0 -
Update: I’ve checked within help on 1Password.com. Hopefully the steps will square this issue away!
https://support.1password.com/apple-subscription/0 -
If you encounter any trouble please email us using
support+forum@1password.comand we'll do our best to get this resolved for you. We're here if you need us.- Please do not post private information here in the community.
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