Autofill not working

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[Deleted User]
[Deleted User]
Community Member
edited October 2022 in 1Password in the Browser

In 1Password 8 when entering a site, the autofill user and password is not working.


1Password Version: 8.7.3
Extension Version: 2.3.6
OS Version: macOS Monterey 12.4
Browser:_ Safari

Comments

  • [Deleted User]
    [Deleted User]
    Community Member
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    Solved.

  • Dave_1P
    edited July 2022
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    Hello 👋

    I'm happy to hear that you were able to solve the issue. 😊

  • OneUpTwoDown
    OneUpTwoDown
    Community Member
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    How was this solved? I've emailed 1P support a few days ago about autofill not working in 1P8 for credit cards and personal info items (name, address, postal code, etc.) like it did in 1P7, but am still waiting for help.

  • OneUpTwoDown
    OneUpTwoDown
    Community Member
    edited October 2022
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    -

  • Hello @OneUpTwoDown! 👋

    I'm sorry to hear that you're having trouble filling certain kinds of information using 1Password 8. I'm not sure how the original poster resolved their issue but I'm certain that we can get everything working for you as well.

    I apologize for the delay in responding. I've located your ticket and I've reached out to the team. One of my colleagues will send you a reply over email as soon as possible. Thank you for your patience. 🙂

    -Dave

    ref: GIP-55923-448

  • OneUpTwoDown
    OneUpTwoDown
    Community Member
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    Thanks Dave.

This discussion has been closed.