I have all information in my security kit and it absolutely will not work each time I try

Options
Jorjena
Jorjena
Community Member
in Families

Is it impossible to speak to a human and screen share to address my issue? I've been a LONGTIME customer and paying subscriber and would like some tech assistance

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:I have all information in my security kit and it absolutely will not work each time I try

Comments

  • Dave_1P
    Dave_1P
    Options

    Hello @Jorjena! 👋

    I'm sorry to hear that your Emergency Kit isn't allowing you to sign in. I recommend that you send an email to our support team at support@1password.com

    If you're having trouble with your 1Password account then the team will be able to look up your account and assist directly. 🙂

    -Dave

This discussion has been closed.