Migrate from Family to Individual account during 14 day trial

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DebH1534
DebH1534
Community Member
in Families

I just signed up for 1Password and am still in my 14 day trial period. However, I signed up for a Family product by mistake. I only need an individual account. How can I modify my subscription to an individual account without losing the data I have already entered?

Thanks!

1Password Version: Mac 8.8.0
Extension Version: Not Provided
OS Version: MacOS 12.5.1
Browser:_ Safari

Comments

  • joshua_1p
    joshua_1p
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    Hey @DebH1534

    I just signed up for 1Password and am still in my 14 day trial period. However, I signed up for a Family product by mistake. I only need an individual account. How can I modify my subscription to an individual account without losing the data I have already entered?

    I would be glad to help with this. If you have a 1Password family account, could you try following the steps below to convert to an individual account?

    https://support.1password.com/change-account-type/#if-you-have-a-family-account

    I hope this helps! :)

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