1Password 8 in Windows 11 why can't I get the suggested password to work?
We just downloaded 1Password eight for the first time on Monday. Using a Windows 11 PC. I don't have the version numbers of the software but they are each up-to-date. 1Password seems to work fine to load a username and password for logging into the website. Frustratingly, if we go to change the password on any given website one password will suggest a password but clicking on it or hitting enter – nothing will get that password into the password field. We tried it in Chrome and in Edge - on 2 different computers. Seems to be a pretty obvious bug that needs immediate attention. Can someone confirm that this is a known issue and give me an estimate on when it will be fixed?
1Password Version: 8
Extension Version: Not Provided
OS Version: Windows 11
Browser:_ Chrome & Edge
Referrer: forum-search:1Password 8 in Windows 11 why can't I get the suggested password to work?
Comments
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Same on Windows 10. I think the Password Generator is completely broken. I posted on 1P for Browser sub forum re this exact problem but never got a reply.
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Hi @IR69 / @Bluepeachesinmyear2:
Thanks for reaching out about this (and I do apologize your thread was missed @IR69). We're actively investigating this. I'd like to ask you to create a console log from your browser:
Save a console log for 1Password in your browser
Attach the console log to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/133641/1password-8-in-windows-11-why-cant-i-get-the-suggested-password-to-work#latest
- Your forum username:
IR69/Bluepeachesinmyear2
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
ref: dev/core/core#17386
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I can't send this info - as i'm helping a friend and don't have access to their computer. Has your QA team been able to recreate this? When will we expect a patch be put out?
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Hello @Bluepeachesinmyear2,
While I don't have any additional news to share at this time, the team continues to actively investigate this issue.
If you could have your friend write in to us at
support+forum@1password.comwith the requested console logs and a description of the issue at hand, we'd be happy to follow up there and provide updates as we learn more. Thanks!0
