Freezes when searching
When I do a word search like "WIFI" and try to tap on a hit item as shown in the attached image, the "blue area" sometimes freezes!
This bug has existed since IOS15 and has not been resolved yet.
Also, I would like to add a dark mode for the IOS version 1password8
Device Info
1Password Version:1password for ios8.9.6
System Version:ios16.0
Device used:iphone 12
1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: ios16.0
Browser:_ 1password for ios8.9.6
Comments
-
Hi @poconi
Sorry to hear you've been having trouble with search. Do you find this happens with other items containing Japanese characters? If so, is it just kanji, hiragana, katakana, or a mixture?
If you find it's only happening with this particular item, could you try making a new item and copying and pasting the details over, to see if the problem follows?
I look forward to hearing how you get on. :)
— Grey
0 -
So far, the only freeze has been on the word "wifi" and the freeze has not yet occurred in Japanese.
I will copy "WIFI" and create a new one and test it.
Thanks for the advice.0 -
I just tried it a few minutes ago and it crashed a few times.
I reported crashes in the 1password for ios app!0 -
Thanks for getting back to me. It would be useful to see the crash logs from your iPhone, so if you could do the following, we can help you further:
- Open the Settings app.
- Tap Privacy & Security > Analytics & Improvements > Analytics Data.
- Look for "1Password" in the name of the crash log and open it.
- Tap the Share button in the top-right corner and email the file, along with a description of what happened, to
support+ios@1password.com
.
If you can include a link to this discussion in the email, that would be very helpful. Otherwise, wait for BitBot's reply, with a conversation number, which will look like
[#ABC-12345-123]
and post it here so that I can connect the two things together. My teammates and I will keep an eye out for your email.0 -
I have emailed the crash report and discussion URL to the support team.
Please confirm.0