Search is blank / watchtower doesn’t load
Hi. I was on the 1P beta channel for a long time. Off it now. For a month or more Search has been blank and returns no results. Watchtower just spins.
My desktop apps work just fine from the same data source. I’ve tried deleting the app and reinstalling. I moved from 15.6 to 16.0 as well. No change. Help
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Hello @loubrothers! 👋
I'm sorry to hear that both Search and Watchtower aren't working in 1Password on your iPhone. Can you reproduce both issues one more time and then I'd like to ask you to create a diagnostics report from your iOS device:
Sending Diagnostics Reports (iOS)
Attach the diagnostics to an email message addressed to
support+forum@1password.com.With your email please include:
- A link to this thread: https://1password.community/discussion/133790/search-is-blank-watchtower-doesn-t-load
- Your forum username:
loubrothers - Please do not post your diagnostic report to the forum. This is for your privacy and security.
The report will be in zip format. Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
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Hi David. Turns out I deleted and reinstalled once again and everything works well now. No clue what caused the earlier issue.
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I'm happy to hear that everything is now working after the reinstall. 🙂
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