When upgrading from 7 to 8 not all 137 passwords showed up ?

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hog846
hog846
Community Member
edited September 2022 in Mac

Customer service has NEVER in two months of trying given me the correct instructions!
I upgraded from 7 to 8 and now half of my passwords are missing?
Please help
Thank you,

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Referrer: forum-search:When upgrading from 7 to 8 not all 137 passwords showed up ?

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  • Dave_1P
    Dave_1P
    edited September 2022
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    Hello @hog846! 👋

    I'm sorry to hear that you're running into trouble when migrating from 1Password 7 to 1Password 8. Since I see that you're already working with our team over email I recommend that you continue the conversation there. I'm chasing this ticket for you so that you get a reply as soon as possible. I'm closing this thread to prevent duplication of effort.

    -Dave

    ref: CRH-69334-336

This discussion has been closed.