'Use suggested password' - Wont fill in. Firefox

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Only just started using 1password today.
Firefox version: 106.0b5 (64-bit
Have 2 plugins on firefox, Ublock Origin and 1password.
Have tried multiple sites and no matter what when i click on 'Use suggested password' it will never work.

This is a major feature i would like to work before i purchase.
Any help would be appreciated very much.
Cheers.


1Password Version: 8.9.5
Extension Version: 2.3.7
OS Version: win 10 - 19044.2075 - 21H2
Browser:_ Firefox

Comments

  • Hey @Pearl,

    I'm sorry for the trouble you hare having with 1Password in your browser.

    Can you start by checking you don't have travel mode enabled on your account?

    In addition, can you also give your computer a complete restart and let me know if this improves things?

    If this doesn't help I'd like to ask you to send over a console log from your browser as well as a diagnostics report from your computer so we can take a closer look at what could be going wrong:

    Please attach the reports to an email message addressed to support+forum@1password.com and please include a link to this thread.

    Thank you!

  • Pearl
    Pearl
    Community Member
    edited September 2022
    Options

    Travel mode is disabled.
    I've restarted multiple times.
    Sent over console log just now.

    Fingers crossed!

    Thanks!

  • Pearl
    Pearl
    Community Member
    Options

    Fixed issue by installing plugin on Chrome, then it just started working on Firefox.

  • Hey @Pearl,

    That's interesting, thank you for letting me know the steps you took to get things working again.

    I'm sorry for the disruption to your workflow!

This discussion has been closed.