To protect your privacy: email us with billing or account questions instead of posting here.

1Password cancel payments, no master password.

kevdolan
kevdolan
Community Member
in Memberships

How do I cancel the account of my 81 year old father who can't remember his 1Password master password, nor does he know where he put the master password master sheet? (Luckily, he never put any information in his account. After we cancel I'll set him up through my 1password family account.)

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

Comments

  • Jack.P_1P
    Jack.P_1P

    Hi @kevdolan:

    Thanks for reaching out! Please have your father send us an email at support@1password.com from the email address he used to create his 1Password account mentioning that he'd like some help, and my colleagues there would be able to assist.

    Jack

  • kevdolan
    kevdolan
    Community Member

    Got it. Thanks, Jack.

  • GreyM1P
    GreyM1P

    @kevdolan On Jack's behalf, you're welcome. :)

This discussion has been closed.