Did not migrate over 80% of entries.

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Mark Chauvin
Mark Chauvin
Community Member
in iOS

Only about 20% of my entries migrated after install of v8. Only 1 credit card. No banks. How do I migrate the rest?

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  • GreyM1P
    GreyM1P
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    Hi there Mark,

    If you've had trouble migrating data from 1Password 7 to 1Password 8, I'd recommend emailing the team at support+tradein@1password.com, so that they can offer you individual advice. Once you receive a conversation number, which looks like [#ABC-12345-123], post that here and I'll double-check that it lands with the appropriate team. :)

    — Grey

  • bengoo
    bengoo
    Community Member
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    How did you migrate? I’m told to download psw 8 and choose “migrate data” from my current version psw7, but I can’t find any such option. Still waiting for email support to get back to me.

  • Dave_1P
    Dave_1P
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    @bengoo

    We don't have access to your account information here on the forum and I recommend continuing to work with the team over email. I see that my colleague has responded to you now.

    -Dave

    ref: SNC-66273-266

  • bengoo
    bengoo
    Community Member
    Options

    Yeah, they just told me to do what you said. So I’m in a loop. Can’t move data to vault as per instructions. So waiting again for a response.

  • Dave_1P
    Dave_1P
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    @bengoo

    I see that your ticket is in the queue and one of my colleagues will reply as soon as possible. Thank you for your patience.

    -Dave

This discussion has been closed.