Hi, I am a new 1password user. After installing the app syncs easily between my iPhone 4 and 5. However, on my iPad 4 it says "no icloud information". Documents in Pages as well as new pics in fotostream are synchronised quickly between iPad and iPhone using iCloud. I tried resetting my iPad, reinstalling the program, but the problem persists. I notice a "onepassword" file (92kb) in the document and settings section of iCloud on my iPad4, just as on my other IOS devices.
Any suggestions to help me out? Should I delete the iCloud file after temporary disabling iCloud sync in my devices? Or should I try to create an new account and then merge?
Comments
Team Member
http://learn.agilebits.com/1Password4/iOS/Sync/iCloud/ios-icloud-not-working.html
Please let me know how it goes.
Happy holidays!
I found another user with the same problem: http://forums.whirlpool.net.au/archive/2026777 - the problem seemed to be solved here by creating a new account with the same password. Would it be safe to try??
BTW: merry Christmas to you too!
Team Member
First things first, I'd recommend backing up your data from one of the devices where things are working well:
http://learn.agilebits.com/1Password4/iOS/Sync/iTunes-File-Sharing/itfs-getting-started.html
Please let me know once you've done that.
Team Member
http://learn.agilebits.com/1Password4/iOS/Tutorials/ios-reset-data.html
Also, if you're still having trouble, are you certain that all devices are logged in to the same iCloud account? That could explain the discrepancy.
Wait, after restarting my iPad 4: it RUNS normal: all data synced!
Thank you very much for your help!
Team Member
Please do let us know if there is anything else we can ever help with.
Cheers!