How can I get the "Create masked email" option to show on email fields

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kierenb
kierenb
Community Member
edited October 2022 in 1Password in the Browser

Hi there - I don't see the Create Masked Email option in email fields. 1Password is showing me my other identities. Both Fastmail and 1Password show the integration as active, and I have removed and re-added it just in case.

Is there a setting I have turned off maybe?

1Password Version: 1Password for Mac 8.9.4
Extension Version: Version 2.3.8
OS Version: 12.6 (21G115)
Browser:_ Safari Version 16.0 (17614.1.25.9.10, 17614)
Referrer: forum-search:"masked email" not showing

Comments

  • josh.d_1p
    josh.d_1p
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    Hi @kierenb,

    Does this happen on all of the websites you visit or just a particular one? Sometimes certain websites aren't set up to accept 1Password's integrations with Fastmail or Privacy.com.

    Heres a guide that I think might help while I wait for your reply: Use 1Password to create and manage Masked Emails in Fastmail

    Josh

  • kierenb
    kierenb
    Community Member
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    Hey @josh.d_1p - it's only on certain websites. When I originally posted this it wasn't working on any sites, but removing and re-adding the integration kicked it back into life.

  • josh.d_1p
    josh.d_1p
    Options

    Hi @kierenb,

    Ok, I'm glad it's working on most of your websites. If you would like, you can send me some of the websites you notice Fastmail not working in and I can do some testing on my end.

    Josh

This discussion has been closed.