WEBP doesn't work correctly as icon

DenalB
DenalB
Community Member

I already recognized it sometimes. If you choose an WEBP image when changing the icon of an entry, it sometimes works and sometimes doesn't. I think it depends on the image.

Here's an example icon from the Apple App Store:
https://is2-ssl.mzstatic.com/image/thumb/Purple122/v4/58/56/e2/5856e22e-08d0-8968-8788-888c01122a37/AppIcon_Live-1x_U007emarketing-0-7-0-sRGB-85-220.png/512x0w.webp

When choosing this icon, the color is changing.

The icon should be red.

Actually, I have to convert the icon into a PNG / JPG image, and then it works.

Is it possible to get this fixed, so that you are able to use WEBP images, too?


1Password Version: 1Password for Windows 8.9.10 (80910009)
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OS Version: Windows 11 Pro 22H2
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Comments

  • Hello @DenalB,

    Thanks for reporting the troubles you've been encountering here with those WEBP images. We've already had a few requests for this and I'm happy to pass your thoughts along to the Product team.

    Currently, as you've suggested, converting the icon into a PNG / JPG image is the best recommendation for the time being.

    ref: IDEA-I-441

  • DenalB
    DenalB
    Community Member

    Thanks for the help, @ag_mike_d ! 👍

  • Happy to help, @DenalB! 😄

    Have a great weekend!

This discussion has been closed.