Pop up for 1p8 upgrade blocking access to app
I’ve been an avid user of 1password 7 but the forced pop-up to 1p8 is not even allowing me to open the app, except 1 out of 10 times. Right-click on system tray icon -> Open 1Password app -> i usually just get the “Save 50% for 3 years” pop up that eventually vanishes, and the app never opens. Over and over and over. Sometimes i have better success opening the “mini” view or the password generator first and authenticating, and then can open the main app. This is crippling me. No matter how many times i hit cancel, or accept the other annoying pop up in the app, they come back. Always. I can respect wanting people to upgrade, but not crippling software we’ve paid for in the process.
Please advise. A permanent workaround is very preferred here while I evaluate upgrading to 8.
1Password Version: 7.9.832
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Comments
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Hello @nachoman,
I'm sorry to hear of the troubles you've been encountering. This is not the expected behaviour. Selecting the Cancel button (rather than
X
) should permanently dismiss the popup.While you are evaluating 1Password 8, I'd encourage you to engage with our migrations team at
support+tradein@1password.com
for further information.To help us better understand the situation with the returning popup, I'd like to ask you to take a screenshot of what you're seeing and attach it to your email message:
Thanks!
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