Change account name used by app

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ctday
ctday
Community Member
in iOS

When I open the 1Password app, it only asks for my password, not my account name. Apparently it is using the wrong account name. How do I change that?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

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  • ctday
    ctday
    Community Member
    Options

    When I open my 1Password app, it only asks for my password, not my account name. Apparently, it is using the wrong account name. How do I change that?

    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Browser:_ Not Provided

  • Dave_1P
    Dave_1P
    Options

    Hello @ctday! 👋

    Are you adding your 1Password account to the app for the first time or have you already been using 1Password on your iPhone or iPad? What else do you see on the screen where you're being prompted to enter your account password? Are you able to unlock the app by entering your account password into 1Password?

    I look forward to hearing from you.

    -Dave

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