How do I reset my Secret Key

rob_tracy
rob_tracy
Community Member
edited December 2022 in Families

!Password 7 is no longer accepting my Secret Key. How do I reset/change it?

1Password Version: 7
Extension Version: Not Provided
OS Version: macOS 12.61
Browser:_ Safari
Referrer: forum-search:Unable to remember secret key

Comments

  • joshua_1p
    joshua_1p

    Hey @rob_tracy

    I see that you have gotten in contact with us via email. For privacy and security reasons, let us continue our conversation privately!

    ref: XJG-65372-122

  • rob_tracy
    rob_tracy
    Community Member

    Hi joshua_1p,

    I've been working with 1Password support, but if you have any ideas, I'd like to hear them,

    Thanks, rob_tracy

  • Dave_1P
    Dave_1P

    @rob_tracy

    Our support team will be able to best assist with this over email and I recommend that you continue the conversation there. To prevent duplication of effort I'm closing this thread. 🙂

    -Dave

This discussion has been closed.