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GeoSan86
GeoSan86
Community Member
edited December 2022 in Memberships

Why isn't there any live customer service? I HATE the way we communicate because it's only through email.

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  • Dave_1P
    Dave_1P
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    Hello @GeoSan86! 👋

    We offer support through this community forum and via email. Email lets us list detailed steps and share links to resources, providing a reference that can be saved for the future; for this reason, we don't offer phone or chat support.

    I see that you're already in conversation with the support team over email and I recommend continuing the conversation there. I've asked one of my colleagues to followup to see how we can best continue helping. You'll receive their email as soon as possible. I'm closing this forum thread to prevent duplication of effort. 🙂

    -Dave

    ref: GXE-46718-298

This discussion has been closed.