New generated password won't fill form on website

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jefftb
jefftb
Community Member
in Browsers (Edge, Chrome, Firefox, etc.)

Noticing this happening more. I am on a form and need to generate a new password. 1Password realizes I need a new password and offers a generated password. But when I click on the generated password to have it fill the form, nothing happens.

1Password Version: 1Password for Mac 8.9.11 (80911019)
Extension Version: 2.5.1
OS Version: 13.1 (22C65)
Browser:_ Chrome
Referrer: forum-search:generated password will not fill

Comments

  • steph.giles
    steph.giles
    Options

    Hey @jefftb,

    I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

    I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

    Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

    You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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