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Error when importing 1Password 6 CSV to 1Password 8

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jthreadgill
jthreadgill
Community Member

I have exported my 1Password v6.8.9 data to a CSV, and am trying to import that data into 1Password v8.9.11

However, when I drag the CSV to 1Password 8 to import it, I keep getting an error that says:

"The provided CSV contains an unbalanced quote on line 177, column 66."

I tried opening the CSV and saving it as a different type of CSV file, but I get the same error. What should I try next?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS 12.6
Browser:_ Chrome

Comments

  • jthreadgill
    jthreadgill
    Community Member
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    Oops, I forgot to include that I'm trying to import from 1Password v6.8.9 to v8.9.11

  • Hello @jthreadgill! 👋

    I'm sorry that you're having trouble importing items from 1Password 6. I recommend sending an email to support+forum@1Password.com so that our dedicated migrations team can help you get all of your items into 1Password 8. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

    -Dave

  • jthreadgill
    jthreadgill
    Community Member
    Options

    Hi Dave, here's the support ID: #ZMI-98354-443

  • @jthreadgill

    Thank you for posting the Support ID! I've moved the ticket to the correct team and you'll get a reply from one of my colleagues via email as soon as possible. 🙂

    -Dave

    ref: ZMI-98354-443

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