master password please try again

The master password that works on Windows 8 is always rejected on iPad and iPhone. "Searching iCloud" then enter master password. Do I start over? How?

Comments

  • khad
    khad
    1Password Alumni
    edited January 2013
    Welcome to the forums, whhosken! Thanks for taking the time to contact us. I'm sorry that you are having some trouble.

    [font=pill-gothic-600mg-1, pill-gothic-600mg-2,]iCloud might take a bit of time to finish its sync. We recommend that you wait up to 10 minutes and restart the 1Password app, see if that’ll fix your issue.[/font]

    [font=pill-gothic-600mg-1, pill-gothic-600mg-2,]If you’re using Dropbox but getting an iCloud error message, that message should say “Checking Dropbox”, use this article to help fix this.[/font]

    [font=pill-gothic-600mg-1, pill-gothic-600mg-2,]If you’re having other issues with iCloud, please try the suggestions in this article.[/font]

    Please let me know which of those scenarios applies and how things go when you follow the steps in the link provided.
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