How to change password in iOS app once it’s opened with face recognition but forgot old password
I’m able to open 1Password iOS using facial recognition. I want to change the password but have forgotten the old password to do that. Is there any workaround while I’m in the app on my iPhone?
1Password Version: 7.10.0
Extension Version: Not Provided
OS Version: iOS 16.2
Browser:_ Safari
Comments
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Please email us using
support+forum@1password.com. One of my colleagues can work with you one on one to get your data safe. Please do not allow the device to restart or the battery to die and email us asap. We would not want you to lose access to your data.0 -
Thank you. I will email your support+forum directly for help.
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You should receive a email by return reply. There is a support id included. Please post that back here if you would be so kind.
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The support team has replied with the support ID. [#KMZ-49653-683]
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Great! I can see your conversation so I'll close this thread here to avoid duplication. :)
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