DeletePermanently in RecentlyDeleted items execs OK for <= 49 items; for >=50, no action or error?

pgnd · December 2022

I'm running 1Password for Linux 8.9.10 (80910026), installed from 1Password's yum/Fedora repo.

I've a Family account, currently in Trial mode.

After a quirky migration/import from LastPassFamily, I've ended up with ~450 items in my Recently Deleted folder. I'd like to destroy all of them permanently.

Selecting up to 49 items, Delete Permanently action works as expected -- gets a success notice, and they're gone.

But, for 50+ selected items, on exec, there's no (immediately apparent) error, no message -- just no action. The items are simply not deleted.

Breaking the same group into <=49 item chunks, again, all's good.

Bug, known or otherwise? Or setting buried somewhere?

1Password Version: 8.9.10 (80910026)
Extension Version: 2.6.0
OS Version: Linux/Fedora37
Browser:_ Firefox 107

YellowVista · February 2023

Same bug on 1Password for Windows 8.9.14 (80914009).

Ben · February 2023

Hi folks,

I'm sorry to hear about the difficulty. This isn't one I heard of before, and I'm not seeing anything that seems related filed. So we can get a better handle on what is happening, I'd like to ask you to do the following steps, please:

Reproduce the issue (e.g. try to delete 50+ items from the Recently Deleted section)
Note the time
Create a diagnostics report from your computer

Sending Diagnostics Reports

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/135732/deletepermanently-in-recentlydeleted-items-execs-ok-for-50-no-action-or-error
Your forum username
The time noted in step 3 above

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Ben

YellowVista · February 2023

@Ben

I'm sorry to hear about the difficulty. This isn't one I heard of before, and I'm not seeing anything that seems related filed. So we can get a better handle on what is happening, I'd like to ask you to do the following steps, please:

Reproduce the issue (e.g. try to delete 50+ items from the Recently Deleted section)
Note the time
Create a diagnostics report from your computer
Sending Diagnostics Reports
Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

A link to this thread: https://1password.community/discussion/135732/deletepermanently-in-recentlydeleted-items-execs-ok-for-50-no-action-or-error
Your forum username
The time noted in step 3 above
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Done. #VPQ-59459-872

Ben · February 2023

Thank you!

Ben

ref: dev/core/core#17690

thadude923234 · February 2023

Same issue here. I have over 1600 to delete after a botched import from another password manager's HORRIBLE export (certain types of data are inconsistently placed in different columns, etc).

Also since there's no selected item count, I kinda have to eyeball it, taking FOREVER. :D

Also, the web GUI only lets me permanently delete items ONE at a time. Would be nice to get full feature parity between the app and the web UI.

For example, the import in the app literally just dumps everything into a new vault, and doesn't let you select which column is what, while the Web UI does.

Conversely, the Web UI only lets me permanently delete one item at a time, whereas the app lets me select 49 (presumably should let me select them all and delete).