Fingerprint login in KDE Plasma

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jbhardman
jbhardman
Community Member
in Linux

@AliH1P I have the exact problem that you described in your reply on this post:
https://1password.community/discussion/136009/issue-with-system-authentication-service

First time I open 1password, no fingerprint prompt is allowed. I manually lock, and still, nothing. I manually lock a 2nd time, and boom, there's the fingerprint icon. It then works.

What can I do?

1Password Version: 8.9.14
Extension Version: Not Provided
OS Version: Gentoo Linux
Browser:_ Not Provided

Comments

  • AliH1P
    AliH1P
    Options

    Hey @jbhardman, thanks for reaching out. It's expected that after restarting 1Password or your computer that you'll be required to enter your account password. With that said, subsequent unlocks should work using system authentication.

    From your description, it sounds like system authentication is only working after the 2nd manual lock. This is certainly strange behaviour, I'd like to ask you to recreate this issue and generate a diagnostics report from your device:

    Sending Diagnostics Reports (Linux)

    Attach the diagnostics to an email message addressed to support+linux@1password.com.

    With your email please include:

    We'll look forward to hearing from you.

    Ali

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