1password needs to be restarted in mac ventura for password to work - frequently

Options
JEForbes
JEForbes
Community Member
in Mac

1Password for Mac 8.10.3 (81003012) - 1password loses password and fingerprint during sessions - it will work one hour then not work another hour. I an running on Mac Studio with the M1 Ultra chip. I have two other machines and a phone using 1password. These devices work fine.
If I force quit 1password and restart it works again.

1Password Version: 8.10.3
Extension Version: Not Provided
OS Version: OS 13.2.1
Browser:_ Safari
Referrer: forum-search:1password needs to be restarted in mac ventura for password to work - frequently

Comments

  • Dave_1P
    Dave_1P
    Options

    Hello @JEForbes! 👋

    I'm sorry that 1Password isn't working correctly on your Mac. Can you tell me what you mean when you say that "1password loses password and fingerprint during sessions"? Do you mean that 1Password locks and you're prompted for your account password and not Touch ID? Are you able to post a screenshot of what you see before you have to force quit 1Password?

    I look forward to hearing from you. 🙂

    -Dave

This discussion has been closed.