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How do I recover my items after changing my email address?

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Mortega
Mortega
Community Member
edited March 2023 in Memberships

Hello, I changed my email address then my password to log in. How do I recover my vaults or items? All my items disappeared. Thank you.

1Password Version: 8.10.3
Extension Version: Not Provided
OS Version: windows
Browser:_ Chrome
Referrer: forum-search:How do i recover my vaults after changing email address?

Comments

  • ag_josephine
    ag_josephine
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    Hi @Mortega,

    We will be happy to help you with this - to avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

This discussion has been closed.