Like countless other users, I cannot login to mac or the chrome ext but I can login to the web app.

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cloudforest
cloudforest
Community Member
edited March 2023 in Mac

Why is this service so buggy? I cannot log on to mac, but I can login to the web app, so clearly my master password is correct. Obviously from the countless messages I have found, this is a known issue, but 1password doesn't see it fit to fix this bug. None of the suggested solutions work. What is the new fix for this? I already have to do cut and paste on my Android because the Android app doesn't work at all, but now on Mac too?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 11.6.8
Browser:_ Chrome and native app
Referrer: forum-search:unable to login on mac

Comments

  • Dave_1P
    Dave_1P
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    Hello @cloudforest! šŸ‘‹

    I'm sorry that you're having trouble unlocking the 1Password app and extension. I see that you're already discussing the issue with the team over email and so I'll close this thread to prevent duplication of effort. šŸ™‚

    -Dave

    ref: BEI-73325-938

This discussion has been closed.