Fingerprint unlock doesn't work in Chrome extension
Hello,
I have this annoying issue with 1Password extension in Chrome on Mac that it doesn't use fingerprint reader to unlock but asks for password every time. The thing is I have followed the guide and fingerprint unlock works completely fine in 1Password desktop application and with Firefox extension.
Any ideas?
1Password Version: 8.10.3
Extension Version: 2.8.1
OS Version: MacOS 13.3
Browser:_ Chrome
Comments
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Hey @ciptok,
It sounds like 1Password in Chrome is having a hard time connecting with your 1Password app. Can you start by trying the steps below and let me know if it then asks for Touch ID to unlock:
- Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
- Quit Chrome by right clicking its icon in the Dock and selecting "Quit".
- Open and unlock 1Password.
- Open Chrome and test if it is working properly.
Let me know how you get on!
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Thanks for steps, but unfortunately it didn't help. It still asks me for password after the whole restart. Any other ideas or maybe logs I could look at?
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Can you try the steps from @steph.giles again after updating to 1Password in the browser 2.9.0? It wasn't clear if you updated since your initial post. Thanks..
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I tried again and reinstalled the plugin, to the latest 2.9.0, and now it works fine. Thanks for suggestions !!
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