Will not fill credentials on Kickstarter

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jarvil
jarvil
Community Member
edited April 2023 in 1Password in the Browser

Kickstarter login, will not populate fields with known login and password (offered by 1Password). Seems to be a variable outcome.
Sometimes it will populated them up to 2 seconds later. Other times nothing at all in normal browser mode. If you open a new page in private mode it seems to work the first time. If you hard refresh the page after clearing the fields, it will offer again but refuse to fill them.

Testing in Microsoft Edge shows it works as expected. I have noted as a developer that Apple are tightening up security around passing data in and out of the web context. Unsure if its related.

https://www.kickstarter.com/login?ref=nav


1Password Version: 8.10.3
Extension Version: 2.9.0
OS Version: Ventura 13.2.1
Safari Version: 16.3
Browser:
Safari

Comments

  • Joy_1P
    Joy_1P
    1Password Alumni
    Options

    Hi @jarvil, thanks for reaching out about this. I can confirm that there's a known issue with filling on Kickstarter's website via 1Password for Safari. I have added your post about the issue to the ticket that we have opened for it. Hopefully our developers will be able to take a look and come up with a fix for it in the future.

    For now, I recommend invoking the command+\ shortcut to fill on that website if you're using Safari. If you only have one login, it should fill without trouble. If you have multiple logins, the shortcut should open the Quick Access window and then you can select the desired login to fill: https://support.1password.com/mac-universal-autofill/

    The other alternative is to use 1Password in a different browser. As you noticed, there are no issues with filling on the Kickstart website in Edge.

    I hope that helps. Please let us know if you have any other questions!

    ref: dev/core/core#19463

This discussion has been closed.