1Password admin UI shows "Suspended" twice on people type

Options
Ketan
Ketan
Community Member
edited April 2023 in Business and Teams

Looks like a bug. Why does it show Suspended twice and clicking on each shows a different list of users? We just started using it, couldn;t search if it is a known issue

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Chrome
Referrer: forum-search:User STatus

Comments

  • ScottS1P
    ScottS1P
    Options

    Hello @Ketan,

    I'm Scott on the 1Password support team. It's nice to meet you.

    Thanks for asking about why "Suspended" can appear twice when looking at a list of team members. This is a known issue, and stems from the fact that there are multiple internal "suspended" states in 1Password. Because this is a public space, I'm not able to talk more about why this happens without potentially revealing something about how some accounts may be set up, so I'd encourage you to email BusinessSupport@1Password.com to ask this question, if you'd like an in depth answer.

    Let me know if you have any questions, or share your support ticket number here and I'll expedite your support case when I'm back in the office on Monday.

    Have a wonderful weekend.

  • Ketan
    Ketan
    Community Member
    Options

    Thank You Scott, nice to meet you too.

  • ag_max
    ag_max
    edited April 2023
    Options

    On behalf of Scott, you're very welcome. I can see that my colleague responded to your request via email, so I'll go ahead and close this thread.

    ref: zd-#126333

This discussion has been closed.