1password with Azure AD SSO

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bohemianlabs
bohemianlabs
Community Member
edited April 2023 in Business and Teams

Hello, Thank you for adding the much needed feature with Azure AD SSO. I was following the newly updated guide here to setup integration with Azure AD SSO.

However after following all the setup steps, I try to test connection and this is where I cannot get it to work, I have tried it with Okta(dev account) and it works, however I do not use Okta.

the sign in logs in azure ad console does not report anything after it prompts me to sign in when I click on "test connection" in 1password.

Here's the error snippet, I have removed the session ID.

You’ll need to contact Azure to complete your connection.
ServerError: 400
Session:

Failed Connection

Last Verification: 2023-04-13
Could you please advise what needs to be done here?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided
Referrer: forum-search:Azure AD SSO with 1password

Comments

  • bohemianlabs
    bohemianlabs
    Community Member
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    I was following the doc here and it seems pretty new, not sure if it is GA yet and I've probably signed up for the beta updates as well. https://support.1password.com/sso-configure-azure/. Please advise

  • Hello there,

    I'm sorry to hear you're having trouble getting started with 1Password's new Unlock with Azure feature. I'd like to connect you with our specialists who can help you to troubleshoot this in more depth. To do that, please send an email to BusinessSupport@1Password.com and include a link to this community article. If you still have that session ID, include it as well.

    When our support system replies to your message, post the support ticket number here and I'll ask our specialists to review your case.

    Also, I'd like to ask that you change your username here on our community site. The current username could confuse other people. One of our administrators should have already reached out to you about this, but feel free to let me know if you need any help getting it changed.

    Thank you,

  • bohemianlabs
    bohemianlabs
    Community Member
    edited April 2023
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    Thank you so much for your support and I just tried changing my username from my mobile and it says I don't have enough permission to do that. I'll reach out to support in order to Change that as well. Thanks again.

  • Hey there @bohemianlabs,

    It looks like we were able to help get your username changed. And in other good news, I've located your support ticket and asked our SSO specialists to take a look at it. To help keep everything organized, please reply to the email ticket if you have any other questions or concerns about this.

    Cheers,

  • MichaelFrice
    MichaelFrice
    Community Member
    edited April 2023
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    I am having a similar problem getting this to work. I have created a case with 1Password. Here is my support ticket: 129781.

    I have followed this document - https://support.1password.com/sso-configure-azure/
    I am getting this message when I attempt to test the connection.
    You’ll need to contact Azure to complete your connection.
    ServerError: 403 Session:

  • AndrewTSG
    AndrewTSG
    Community Member
    edited April 2023
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    @ScottS1P I'm seeing the same error as @MichaelFrice too after following and triple-checking the setup guide:

    You’ll need to contact Azure to complete your connection.
    ServerError: 403

    Tried from a new Private Browser session and same result, I've logged a ticket 130249 if that helps.

    Thanks

  • Hello @MichaelFrice and @AndrewTSG,

    Thanks for sharing your support ticket numbers with me. I'm reviewing both now, and will loop in our integration experts for more assistance. Please be on the lookout for future replies to your support ticket. I'll close out this forum thread to prevent any duplicate work on our side.

This discussion has been closed.