1Password not opening to specific page's details (v8, Firefox ext.)

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melgrapesammilfignet
melgrapesammilfignet
Community Member
in 1Password in the Browser

I've just upgraded to v8 and using the Firefox ext.
Previously, I could navigate to my webpage (say outlook.com) and then click on the 1Password browser app and it would open to display all my logins related to that page (say a few different emails, etc.)
Now, I navigate to that page and click the 1Password browser ext. and... nothing. Under suggested, it only displays my "user ID" entry.
I've tried multiple different websites that were all working properly yesterday on v7.
Is there a way to fix this behavior in v8?

1Password Version: 8.10.5
Extension Version: 2.9.0
OS Version: Windows
Browser:_ Firefox

Comments

  • david.m_1P
    david.m_1P
    Options

    Hi @melgrapesammilfignet , thanks for reaching out!

    Are you able to sign in successfully on 1Password.com and see any Logins that you had been using? If you're seeing the Login items, can you confirm if the website stored in the Login item's details matches the URL you're seeing in your address bar when visiting the site's login page?

    I look forward to hearing from you!

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