Business Annual Billing - What Happens If Teammate Leaves?

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thisguy8820
thisguy8820
Community Member
in Business and Teams

If you sign up for business annual billing, and then a team member leaves, what happens?

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  • ag_max
    ag_max
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    Hi @thisguy8820,

    Each user added to 1Password Business is considered active and this is reflected in the number of billed users. Upon removing a user from your account *suspending or deleting them), you can add another person in their place for no additional cost within the same annual or monthly billing cycle.

    You can read more about how 1Password subscription billing works in the following support article:

    About 1Password subscription billing | Remove someone from your family or team

    If you have any billing questions specific to your account or situation, be sure to contact us via email so our billing specialists can help out more closely, and in private.

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