Migration to 1P8 from 1P7 attachments show: "This item has an unsupported field"
Just migrating from 1P7 to 1P8. Looking at the entries and it says This item has an unsupported field for the attachments.
I have hundreds of attachments - how can I ensure these attachments move properly??
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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Hello @DeeEye! 👋
Are you looking at the items on 1Password.com in your browser? The website version of 1Password is more limited and it currently doesn't support the viewing of attachments which is why you're seeing the error message that you mentioned.
Can you tell me if you can see your attachments when using the 1Password 8 app itself? You can download the 1Password 8 app here: 1Password 8
-Dave
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thanks @Dave_1P yes I am looking at 1P in browser.
I am still migrating so I have not yet opened 1P8 on my Mac. It says "Moving your data..this could take longer if you have a lot of file attachments"
how long should this take? my total vault size is only 136mb
I already see all my items in 1password.com browser version, just not the attachments0 -
I have 1P7 and 1P8 on my mac open - says "waiting for data to be moved. don't quit this app"
when I open 1P8 on my iphone, i can see the attachments but it says "file missing"
back to my question: how long does it take to migrate 136mb of data? been 1h so far, seems abnormal and concerning
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btw, this is quite an opaque process - no progress meter or any transparency how much migration activity remains. not one attachment is available in 1P8 on my iPhone after 1h 15m.
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This is what I see - still going, but not 1 attachment so far is accessible on 1P8 on iPhone0 -
I let the migration run over night. Not one attachment moved across. Please help!
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Something is not right here. Please email us using
support+forum@1password.com. Be sure to use the email address tied to the account in question.Include the following:
Your user name here in the forum.
DeeEye
A link to this topic.https://1password.community/discussion/139813/migration-to-1p8-from-1p7-attachments-show-this-item-has-an-unsupported-field#latestThis will help us connect the dots as they say.
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