On iPhone, Dropbox Background Sync isn't Syncing Automatically

demiankz
demiankz
Community Member

iOS 5.1.1, 1password v3.7 on phone, v3.8.2 on desktop

On my phone, Dropbox sync works, but I need to manually start it. I need to go to more>settings>Sync>Dropbox to get it to sync. Once I do so, it syncs without issue. But it won't sync in the background without prompting from me. Any help is appreciated.

Comments

  • khad
    khad
    1Password Alumni
    edited March 2013

    You'll need to disable Dropbox syncing, and then reanable it. This time make sure you select the option to remember your Master Password on iPhone as shown in the screenshot below. To enable fully automatic syncing, you must store your password in the secure storage provided by iOS by enabling this option.

    Complete steps (along with more screenshots) can be found the in the User Guide.

    Please let me know how it goes.

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